Privacy Policy
Last updated: March 2026
1. Who We Are
Payline Worldwide ("Payline", "we", "us", or "our") is a professional services firm providing accounting, payroll, and advisory services for UK and India operations. We act as the Data Controller for personal data collected through this website and in the course of delivering our services.
Registered contact: hello@paylineworldwide.com
2. Data We Collect
We may collect and process the following personal data:
- Contact information: Name, email address, phone number, company name
- Enquiry data: Messages submitted via our contact form
- Usage data: IP address, browser type, pages visited, referral source (via Google Analytics)
- Service delivery data: Employee payroll records, financial data, and statutory filings shared by clients in the course of service delivery
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide our professional services
- Fulfil statutory and regulatory obligations (HMRC, MCA, GST, etc.)
- Improve the performance and content of our website
- Send service-related communications (not marketing without explicit consent)
- Comply with legal or regulatory requirements
Our lawful basis for processing is primarily legitimate interests (for website enquiries) and contract performance (for client service delivery). Where required, we rely on explicit consent.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client records related to UK statutory filings are retained for a minimum of 6 years in accordance with HMRC requirements. India-related statutory records are retained per applicable Indian law requirements.
5. Data Sharing
We do not sell your personal data. We may share data with:
- Regulatory bodies: HMRC, Companies House, MCA, GST Network — only as required by law
- Technology partners: Cloud accounting software providers (Xero, Sage, QuickBooks, Tally) under appropriate data processing agreements
- Analytics: Google Analytics (anonymised usage data)
6. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at hello@paylineworldwide.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
7. Cookies
Our website uses essential cookies required for site operation, and analytical cookies (Google Analytics) to understand usage patterns. By continuing to use our website, you consent to the use of analytical cookies. You can disable cookies via your browser settings.
8. International Transfers
As we operate across the UK and India, data may be transferred and processed in both jurisdictions. All such transfers are subject to appropriate safeguards in accordance with UK GDPR and applicable Indian data protection law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
For any privacy-related queries, please contact us at: hello@paylineworldwide.com